Top 103 Enterprise systems management Things You Should Know

What is involved in Enterprise systems

Find out what the related areas are that Enterprise systems connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Enterprise systems thinking-frame.

How far is your company on its Enterprise systems management journey?

Take this short survey to gauge your organization’s progress toward Enterprise systems management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Enterprise systems related domains to cover and 103 essential critical questions to check off in that domain.

The following domains are covered:

Enterprise systems, Enterprise system, Application software, Business intelligence, Customer relationship management, Data warehousing, Enterprise planning systems, Enterprise resource planning, Enterprise software, Global Information Network Architecture, IBM Smarter Computing, IT infrastructure, NetWeaver, Oracle Fusion Middleware, Server:

Enterprise systems Critical Criteria:

Study Enterprise systems projects and overcome Enterprise systems skills and management ineffectiveness.

– What are your current levels and trends in key measures or indicators of Enterprise systems product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– How do mission and objectives affect the Enterprise systems processes of our organization?

– How do enterprise systems help businesses achieve operational excellence?

– How do enterprise systems provide value for businesses?

– What are the long-term Enterprise systems goals?

Enterprise system Critical Criteria:

Understand Enterprise system tactics and gather Enterprise system models .

– What is the total cost related to deploying Enterprise systems, including any consulting or professional services?

– Does Enterprise systems systematically track and analyze outcomes for accountability and quality improvement?

– How will we insure seamless interoperability of Enterprise systems moving forward?

– What prevents enterprise system decay?

Application software Critical Criteria:

Recall Application software goals and forecast involvement of future Application software projects in development.

– What are your results for key measures or indicators of the accomplishment of your Enterprise systems strategy and action plans, including building and strengthening core competencies?

– How do you manage the new access devices using their own new application software?

– Is the process effectively supported by the legacy application software?

– Can we do Enterprise systems without complex (expensive) analysis?

Business intelligence Critical Criteria:

Confer re Business intelligence quality and slay a dragon.

– If on-premise software is a must, a balance of choice and simplicity is essential. When specific users are viewing and interacting with analytics, can you use a named-user licensing model that offers accessibility without the need for hardware considerations?

– Does the software provide fast query performance, either via its own fast in-memory software or by directly connecting to fast data stores?

– What strategies will we pursue to ensure the success of the business intelligence competency center?

– What are the best BI and reporting tools for embedding in a SaaS application?

– What specialized bi knowledge does your business have that can be leveraged?

– What are some common criticisms of Sharepoint as a knowledge sharing tool?

– Who prioritizes, conducts and monitors business intelligence projects?

– Can your bi solution quickly locate dashboard on your mobile device?

– Does your BI solution require weeks or months to deploy or change?

– What are some of the hidden costs associated with BI initiatives?

– What types of courses do you run and what are their durations?

– What else does the data tell us that we never thought to ask?

– Number of data sources that can be simultaneously accessed?

– What are the top trends in the business intelligence space?

– Can Business Intelligence BI meet business expectations?

– What are alternatives to building a data warehouse?

– What programs do we have to teach data mining?

– Where is the business intelligence bottleneck?

– What is your annual maintenance?

– Does your system provide apis?

Customer relationship management Critical Criteria:

Contribute to Customer relationship management visions and interpret which customers can’t participate in Customer relationship management because they lack skills.

– How does our CRM collaboration software integrate well with Google services like Google Apps and Google Docs?

– Do you have a mechanism in place to quickly respond to visitor/customer inquiries and orders?

– Can you make product suggestions based on the customers order or purchase history?

– Does the average call time provided include both inbound and outbound calls?

– Is there an iphone app for mobile scrm or customer relationship management?

– What is the target level of performance for the Longest delay in Queue KPI?

– Do you have any proprietary tools or products related to social media?

– How do you measure progress and evaluate training effectiveness?

– Do you have a mechanism to collect visitor/customer information?

– How does Total Quality Service Effects Toward Customer Loyalty?

– What change management practices does your organization employ?

– Customer Service: How can social CRM improve service quality?

– What are Pros and Cons of the CRM system that you are using?

– How to you ensure compliance with client legal requirements?

– Do selfservice calls require interaction with an agent?

– Security settings: What if you cant access a feature?

– Does the user have permission to create activities?

– Does the current CRM system contain a Web Portal?

– How do you map a Social CRM profile to CRM data?

– How many cases have been resolved?

Data warehousing Critical Criteria:

Categorize Data warehousing leadership and point out Data warehousing tensions in leadership.

– What is the difference between Enterprise Information Management and Data Warehousing?

– Is Enterprise systems dependent on the successful delivery of a current project?

– How do we Identify specific Enterprise systems investment and emerging trends?

– Will Enterprise systems deliverables need to be tested and, if so, by whom?

Enterprise planning systems Critical Criteria:

Investigate Enterprise planning systems governance and differentiate in coordinating Enterprise planning systems.

– what is the best design framework for Enterprise systems organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Enterprise systems?

– What potential environmental factors impact the Enterprise systems effort?

Enterprise resource planning Critical Criteria:

Categorize Enterprise resource planning failures and describe which business rules are needed as Enterprise resource planning interface.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Enterprise systems in a volatile global economy?

Enterprise software Critical Criteria:

Unify Enterprise software quality and reinforce and communicate particularly sensitive Enterprise software decisions.

– Are there any easy-to-implement alternatives to Enterprise systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– What do you think the world of enterprise software delivery will look like in ten to fifteen years (take into account practices, technology, and user experience)?

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Enterprise systems services/products?

– Is your LMS integrated to your current enterprise software?

Global Information Network Architecture Critical Criteria:

Investigate Global Information Network Architecture issues and proactively manage Global Information Network Architecture risks.

– Is maximizing Enterprise systems protection the same as minimizing Enterprise systems loss?

– Are there Enterprise systems Models?

IBM Smarter Computing Critical Criteria:

Frame IBM Smarter Computing tasks and innovate what needs to be done with IBM Smarter Computing.

– Where do ideas that reach policy makers and planners as proposals for Enterprise systems strengthening and reform actually originate?

– To what extent does management recognize Enterprise systems as a tool to increase the results?

– Why should we adopt a Enterprise systems framework?

IT infrastructure Critical Criteria:

Substantiate IT infrastructure visions and proactively manage IT infrastructure risks.

– Consider your own Enterprise systems project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– Can we achieve even more efficient utilization of software and hardware within mission systems and IT infrastructure investments?

– What IT infrastructure do we have and what do we need to support the future organization needs?

– In which area(s) do data integration and BI, as part of Fusion Middleware, help our IT infrastructure?

– How to get alignment between business strategy and IT infrastructure?

– How do we manage Enterprise systems Knowledge Management (KM)?

– What are our Enterprise systems Processes?

NetWeaver Critical Criteria:

Have a session on NetWeaver projects and find the ideas you already have.

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Enterprise systems processes?

– Among the Enterprise systems product and service cost to be estimated, which is considered hardest to estimate?

– Is there a Enterprise systems Communication plan covering who needs to get what information when?

Oracle Fusion Middleware Critical Criteria:

Start Oracle Fusion Middleware visions and find out what it really means.

– How important is Enterprise systems to the user organizations mission?

– Which individuals, teams or departments will be involved in Enterprise systems?

– What about Enterprise systems Analysis of results?

Server Critical Criteria:

Paraphrase Server decisions and drive action.

– New objects as the plethora of different device types, devices, gateways and IoT platforms need to be maintained because they are decentralized trust servers of the organizations using them. Management and governance enables organizations to meet both compliance and business requirements. Will your IAM system handle the increased number of relationships between users, devices, services and policies?

– For any workstation or server entered, have you received a completed hopkins hosted application checklist (see appendix) or equivalent certification or documentation?

– Monitor expense, resources used, reports, and understand how this is all working on the cloud. Compare with your old server environment. Is it what you expected?

– Do those selected for the Enterprise systems team have a good general understanding of what Enterprise systems is all about?

– Are controls implemented on the server side to prevent sql injection and other bypassing of client side-input controls?

– What tier data server has been identified for the storage of decision support data contained in a data warehouse?

– Do you see regulatory restrictions on data/servers localisation requirements as obstacles for data-driven innovation?

– What tier data server has been identified for the storage of highor medium-critical operational data?

– Are all servers actively monitored and access logged and monitored through it@jh systems center?

– What is your approach to server analytics and community analytics for program measurement?

– How does a domain name server balance client traffic across a cluster of servers?

– Is our organization shifting towards virtualisation to reduce the number of servers?

– Disaster Recovery Site–what happens if Contractors server is destroyed?

– How many UNIX servers are there and what functions are they providing?

– What is the purpose of Enterprise systems in relation to the mission?

– Are you planning a large server migration?

– Is disaster recovery server in scope?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Enterprise systems management Self Assessment:

Author: Gerard Blokdijk

CEO at The Art of Service |

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Enterprise systems External links:

Student Enterprise Systems – Northwestern University

National Enterprise Systems | About

Director, Enterprise Systems

Enterprise system External links:

Office of Head Start – Head Start Enterprise System

Enterprise System Login Page – Login Required

Enterprise System Catalog | L.A. Care Health Plan

Application software External links:

Chapter 3 – Application Software

Title application software Free Download for Windows

Business intelligence External links:

Mortgage Business Intelligence Software :: Motivity Solutions

List of Business Intelligence Skills – The Balance

Customer relationship management External links:

Oracle – Siebel Customer Relationship Management

Salesnet CRM Solutions | Customer Relationship Management

1workforce – Customer Relationship Management …

Data warehousing External links:

Data warehousing (Book, 2009) []

Data Warehousing Dummies – AbeBooks

Data Warehousing – Concepts – Tutorialspoint

Enterprise resource planning External links:

MDConnect | Enterprise Resource Planning (ERP) system

Enterprise Resource Planning System | Hill International

Enterprise Resource Planning

Enterprise software External links:

System Dashboard – Enterprise Software Development …

CipherLex Labs – Enterprise Software, Data Compliance

Medical Record Services & Enterprise Software for …

Global Information Network Architecture External links:


Tag Archives: Global Information Network Architecture

Global Information Network Architecture – …

IT infrastructure External links:

IT Infrastructure Services | Accenture

It infrastructure
http://The term infrastructure in an information technology (IT) context refers to an enterprise’s entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services.

iTech | IT Infrastructure, Cloud and Mobility Conference

NetWeaver External links:

SAP NetWeaver Portal – Louisiana Employees Online

SAP NetWeaver Application Server Java

What is NetWeaver? – Definition from

Oracle Fusion Middleware External links:

[PDF]Oracle Fusion Middleware 11g –

[PDF]Oracle Fusion Middleware Data Sheet

Server External links:

Server Login – Miami-Dade

Output Server Headers –

http://1 Hypixel Network copy copied 10794/60000

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